Limits and file types
Upload limits, and the file types that search and the agent read.
MB here means 1,024 × 1,024 bytes.
Uploads
| Where | Limit | File types |
|---|---|---|
| Logbook and work order feed, one send | 10 files, 10 MB each, 20 MB in total | Any |
| Inbox message | 10 files, 10 MB each, 20 MB in total | Any |
| Folder in Machine QR | 50 MB per file | Any |
| Image in a work document or template | 10 MB | Images |
| Asset type image | 10 MB | PNG, JPEG, WebP |
| Comment text | 4,000 characters |
Photos in PNG, JPEG, and WebP show inline in the logbook and in galleries. Other files download.
Searchable files
These files can be made searchable, so search finds text inside them. See Search.
| File type | Extensions | Up to |
|---|---|---|
.pdf |
10 MB | |
| Text, Markdown, CSV | .txt, .md, .csv |
10 MB |
| Word, OpenDocument text | .docx, .odt |
4 MB |
| Excel, OpenDocument spreadsheet | .xlsx, .xls, .ods |
4 MB |
| Web page | .html, .htm |
4 MB |
| Image | .jpg, .jpeg, .png, .webp |
4 MB |
Floor plans
A floor plan is one PNG, JPEG, or WebP image of up to 20 MB. A space has at most one.
Files the agent reads
| How | File types |
|---|---|
| Directly, if the model supports them | Images and PDFs |
| With its read tool | Text (.txt, .md, .log, .json, .xml, .yaml), CSV and TSV, HTML, Excel (.xlsx, .xlsm, .xls), .ods, Word (.docx), PowerPoint (.pptx) |
The read tool takes files up to 20 MB. See The agent.