Skip to content
Machine QR

DocsGet started

Introduction

What Machine QR is, who it serves, and how its parts fit together.

What Machine QR does

Machine QR keeps what your team learns at a machine and shows it again at the next visit. Each machine gets a QR code. A scan opens the machine's page, with its documents, its logbook of earlier work, and its open work orders.

You record work where it happens: a comment, a photo, a file, the time you spent, or the money you spent. The next technician finds it on the same page, with the name of the person who added it and the date.

Who it is for

  • Technicians and service engineers find the right manual or an earlier fix, and record their work with little typing.
  • Maintenance and service leads plan work in teams, keep knowledge when people change, and see what was done on each machine.
  • Customers and contractors reach your team through a QR code or an email to an inbox.

Machine QR covers in-house maintenance (CMMS) and service at customer sites (FSM). Both use the same assets and documents; they differ in how the work is organized.

How the parts fit together

  • Spaces organize your sites, halls, lines, or customers in a tree.
  • Assets are the machines inside spaces. Each asset has an identifier, and the identifier is in its QR code.
  • Asset types classify assets and pass on properties, folders, and an image.
  • Folders bring documents into Machine QR, from Machine QR itself or from SharePoint, OneDrive, or Google Drive.
  • Work orders plan and record work, team by team, from request to closed.
  • Inboxes collect messages and emails, and an agent can answer them.
  • Search finds assets, work orders, files, and comments from anywhere.

Where to go next